Temporary Covid Hours Update: Due to slowing of business, we're taking a week pause to make improvements to our Cat Forest to make it safer and healthier for our kitties. Special hours are in effect between April 24th-30th.
March 29th, 2021 COVID-19 Update: Our Cafe and Cat Forest will continue to operate as normal with the following change: Beverages will be limited to Take Out only. If you have purchased a drink with admission, we will serve any drinks at the end of your Cat Forest Visit 'to go'.
For more information regarding our current COVID-19 Health and Safety Precautions please visit our Rules & Safety page.
Why visit Catoro Cat Cafe?
Making a difference
We provide a more central and accessible location for rescue cats to be housed while waiting for adoption. Some shelters are cold and sad to see, but at Catoro we offer a positive and uplifting perspective on adopting a rescue cat. Our cats run free and can express their unique personalities! This also helps to rehabilitate many cats that were previously anti-social or had other personality challenges.
We're proud to say we've found homes for nearly 300 cats since opening in July of 2019!
We also serve as a community space for people who perhaps cannot own pets of their own, or anyone who wants to experience the therapeutic powers of animal therapy. Time around cats can help with relieving stress, anxiety and depression. In our busy day-to-day lives, petting a cat or having one sit on your lap can be a much-needed moment of calm.
Since opening, we've had nearly 25,000 Cat Forest visits, with many guests returning regularly just for the joy of being around cats.
Please read the following page before booking.
Make sure to review the disclaimers about our health and safety guidelines before booking.
Our new COVID-19 safety rules are at the bottom of this page.
In response to this pandemic, we have modified our services in line with local health and safety guidelines. We still want to bring you a memorable Cat Forest experience, but we're now working at a significantly reduced capacity. To cover our overhead expenses and care for the cats, we have made some changes to our admission options.
- 50 minutes with your choice of bubble tea or hot beverage $20
- 50 minutes for admission alone - $17
With a reduced Cat Forest capacity of 8 people at a time, your visit should be more personal and allow for more time to bond with our kitties!
We HIGHLY encourage you to pre-book before you visit Catoro. Our maximum capacity is a lot lower so now it's even more important to book before visiting.
If you have any questions about booking, please email email@example.com or call us during business hours at 604-423-2987 and we will do our best to accommodate you.
Collect Points & Rewards for Admissions
Admissions are now paid through our online platform, so you can collect and redeem Paw Pass points for every visit! It's FREE to sign up and you can start earning Cash Back immediately! Click here to sign up.
Cat Forest Rules & Safety
Especially if this is your first visit, please read our standard Cat Forest rules by clicking here.
Frequently Asked Questions
If it's your first visit, or you have other questions, please read over our FAQ page for more information by clicking here!
Cancellations & Late Arrivals
- Admission is non-refundable should you decide to cancel within 24 hours of your reservation time.
- Your spot will be held for a maximum of 15 minutes from the reservation time before it becomes available to the public for walk-ins and your admission will be non-refundable .
Cat Forest Booking Disclaimer
- Please arrive at least 10 minutes prior to your reservation time to check-in.
- Please bring your own mask. We will provide a mask if you don't have one.
- Please wear/bring your own socks. We have disposable socks available if you forget.
If anyone in your group requires special accommodations, please email firstname.lastname@example.org before purchasing tickets.
- We do not allow children under 5 years old (including infants) in the Cat Forest. Children 5 to 10 years old must be accompanied by an adult. (There must be at least one adult over 18 for every one child.)
We take every possible measure to ensure you have an enjoyable experience, while also keeping the cats safe. All cats are carefully selected and have gone through medical testing and veterinary exams.
Our cats are very friendly, but like any animal there is always the possibility of getting scratched or bitten. Our Hosts will advise you on the different temperaments of our cats so you know how to best play and engage with each cat.
Catoro Cafe and Cat Therapy and Rescue Society are not responsible or liable for any injury or possible health concerns of guests who enter the Cat Forest caused by the cats.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Paw Pass Rewards
Do you regularly purchase your cat's essentials from Catoro? Or just a frequent visitor? Find out what PAWSOME PERKS you're entitled to!
Paw Pass Refills
You can now sign up for an automatic refill of your cat's essential supplies! Then we'll bring you a new delivery of cat food or cat litter every week/month, without you having to do anything!